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Senior CSM, Value Realization – Public Safety

Remote / Online - Candidates ideally in
Atlanta, Fulton County, Georgia, 30383, USA
Listing for: NICE
Full Time, Remote/Work from Home position
Listed on 2025-12-06
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Manager, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A market-leading technology firm is seeking a Senior Customer Success Manager in Atlanta, GA. The role involves ensuring customer success with the Evidencentral platform by guiding clients during technology adoption, monitoring usage, and facilitating communication. Ideal candidates will have over 5 years in relationship management, strong organizational skills, and the ability to foster client engagement. The position offers a hybrid work model, combining in-office and remote work, encouraging collaboration and flexibility.
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Position Requirements
10+ Years work experience
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