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Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Harvey, Cook County, Illinois, 60426, USA
Listed on 2025-12-09
Harvey, Cook County, Illinois, 60426, USA
Listing for:
Intelligems
Full Time, Remote/Work from Home
position Listed on 2025-12-09
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
[Customer Service / Fully Remote] - Anywhere in U.S. / Competitive salary / Medical & dental insurance / PTO - As a Customer Support Specialist you'll:
Deliver a best in class customer experience by responding promptly to customer inquiries;
Analyze and troubleshoot technical issues, determine root causes, and provide solutions or escalate issues to other teams as necessary;
Learn products inside and out so that you can answer questions quickly and accurately;
Identify trends in issues and provide feedback and insights to product, tech, and ops teams;
Participate in knowledge-sharing activities, such as training and documentation.
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