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Customer Support Specialist - Work From Home
Remote / Online - Candidates ideally in
Wheeling, Cook County, Illinois, 60090, USA
Listed on 2025-12-19
Wheeling, Cook County, Illinois, 60090, USA
Listing for:
Second Nature
Full Time, Remote/Work from Home
position Listed on 2025-12-19
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / $54K per year / Medical, dental & vision / 401K / PTO - As a Customer Support Specialist at Second Nature, you will:
Respond to customer service emails, calls and chats with a customer centric attitude;
Resolve issues with urgency, notifying the customer if it will take longer;
Develop a clear understanding of the product to better assist customers;
Collaborate across departments to ensure a consistent and positive customer experience across all touch points;
Maintain accurate records of customer interactions and transactions.
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