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Customer Service Rep Ecommerce

Remote Senior Learning Partner, Customer Care

Remote / Online - Candidates ideally in
Northbrook, Cook County, Illinois, 60065, USA
Listing for: Crate and Barrel
Remote/Work from Home position
Listed on 2025-12-22
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Ecommerce
Salary/Wage Range or Industry Benchmark: 59000 - 75000 USD Yearly USD 59000.00 75000.00 YEAR
Job Description & How to Apply Below
A leading home furnishings retailer is seeking a Sr. Learning Partner, Customer Care to enhance learning experiences for the Customer Care team. This remote position requires a strong instructional design background, coaching skills, and a minimum of 3–5 years in Learning & Development within a Customer Care environment. The ideal candidate will develop training materials, facilitate sessions, and partner with cross-functional teams.

Compensation ranges from $59,000 to $75,000, with additional bonuses based on performance.
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Position Requirements
10+ Years work experience
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