Part-Time Teller - Relationship Officer I​/II; West Sacramento

Part‑Time Teller – Relationship Officer I/II (West Sacramento)

Hourly rates:
Relationship Officer I: $22.00 – $23.00;
Relationship Officer II: $24.00 – $25.00. Exact compensation may vary by skill, experience and location.

Must have open availability Monday – Saturday.

• Professional Development Opportunities:
  Offering training programs, workshops, and mentorship.
• Recognition and Appreciation:
  Regularly acknowledging employee achievements and contributions.
• Flexible Work Arrangements:
  Providing options for remote work and flexible scheduling.
• Positive Company Culture:
  Fostering an inclusive, collaborative, and supportive work environment.
• Career Growth:
  Clear paths for career advancement and internal promotions.
• Work‑Life Balance:
  Encouraging a healthy balance between professional and personal life.
• Employee Empowerment:
  Allowing employees to make decisions and have autonomy in their roles.
• Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity, inclusion and belonging.
• Wellness Programs:
  Promoting physical and mental health through wellness initiatives and resources.
• Strong Leadership:
  Having leaders who inspire, support, and guide their teams effectively.
• Sense of
  
  Purpose:
  
  Creating a sense of mission and aligning company goals with employees' personal values.

Responsible for fulfilling members’ transactional requests and providing consistently great service. Serves as a professional financial expert, offering optimal solutions to members’ needs, educating them to improve financial well‑being and promote convenient self‑service options.

• Build positive internal relationships with staff and cooperate with team members to achieve departmental and organizational goals.
• Create personalized member experiences and meet members’ needs in every interaction.
• Accurately process member transaction requests and respond to member questions and inquiries.
• Proactively address member concerns and complaints, striving to resolve issues positively.
• Exercise effective cash‑handling skills and maintain an individual cash drawer.
• Develop knowledge of core products and a wide range of financial solutions to provide personalized recommendations.
• Educate members on self‑service and digital solutions, ensuring they understand and use available technology.
• Identify opportunities to retain members by offering solutions that address barriers or concerns; recommend additional services when appropriate.
• Promote the benefits of a SAFE membership and identify opportunities to grow membership through active engagement.
• Utilize sales and referral skills to cross‑sell products and services based on members’ financial needs and goals.
• Learn key strategies for achieving branch sales, service, and operational objectives.
• Participate in daily branch operational activities, including opening and closing duties and other before‑ or after‑hours tasks.
• Maintain awareness of policy, procedure, product, and service changes.
• Assist members with minor account and card maintenance, safe‑deposit box access, and other duties as assigned.

Responsible for fulfilling members’ transactional requests and general account maintenance while providing consistently great service. Acts as a professional financial expert, offering optimal solutions to build members’ financial freedom and promoting self‑service options.

• Build positive internal relationships with staff and cooperate with team members to achieve departmental and organizational goals.
• Create personalized member experiences and meet members’ needs in every interaction.
• Accurately process member transaction requests and respond to member questions and inquiries.
• Proactively address member concerns and complaints, striving to resolve issues positively.
• Exercise effective cash‑handling skills and maintain an individual cash drawer.
• Demonstrate knowledge of core products and a wide range of financial solutions for personalized recommendations.
• Educate members on self‑service and digital solutions, ensuring effective use of…