Customer Support Specialist - Work From Home
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Competitive pay / Health, dental & vision / 401k / PTO / Laptop and WFH stipend provided - As a Customer Support Specialist at Win Red, you will:
Provide exceptional customer service via Intercom and email;
Resolve customer inquiries and issues in a timely and efficient manner;
Maintain accurate records of customer interactions and transactions;
Proactively identify and escalate any potential issues to higher-level support teams;
Collaborate with internal departments to ensure a smooth customer experience;
Create, edit, and maintain customer-facing support documentation.
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