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Bilingual SaaS Customer Success Architect; Remote
Remote / Online - Candidates ideally in
New York, USA
Listed on 2026-02-16
New York, USA
Listing for:
TraceGains
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep -
IT/Tech
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Architect to ensure successful onboarding and implementation for customers. The role requires fluent communication in both Spanish and English, along with 3 to 5 years of client-facing experience. Responsibilities include managing customer expectations, driving product adoption, and building strong customer relationships. Candidates with experience in the Food and Beverage industry or SaaS are preferred.
A comprehensive benefits package is provided, including paid time off and insurance.
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