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Customer Success Mgr./ CSM CRM System

Remote Customer Retention & Conversion Specialist

Remote / Online - Candidates ideally in
Danbury, Fairfield County, Connecticut, 06813, USA
Listing for: Eschenbach Optik of America, Inc.
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, CRM System
Salary/Wage Range or Industry Benchmark: 55000 - 65000 USD Yearly USD 55000.00 65000.00 YEAR
Job Description & How to Apply Below
A leading optical company is seeking a Customer Retention & Conversion Specialist to enhance the productivity of Territory Managers. Responsibilities include scheduling customer meetings, monitoring meeting frequency, and providing remote support across territories. Ideal candidates will have strong communication skills, experience with CRM software, and proficiency in MS Office. A competitive salary ranging from $55,000 to $65,000, with bonuses based on performance, is offered.

This role is based in Danbury, CT, with potential for hybrid work.
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