Customer Service– Hotel Reservations; Remote

Role Description

This is a remote role for Customer Service– Hotel Reservations. The primary responsibilities include managing customer interactions, assisting clients with hotel reservation inquiries, ensuring a seamless booking process, and delivering exceptional customer support.

• Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction
• Experience in enhancing Customer Experience and maintaining excellent client relationships
• Exceptional communication, problem-solving, and interpersonal skills
• Proficiency in using customer relationship management (CRM) tools and relevant technology
• Capable of working independently in a remote environment
• Prior experience in the hospitality or travel industry is a plus

• Flexible remote schedule
• Training and access to booking tools
• Supportive team culture
• Income-earning possibilities based on performance
• Travel discounts and perks

$25,000 - $65,000 a year

Flexible

Schedule:

Work full-time or part-time from anywhere.

Exclusive Travel Perks:
Enjoy discounted travel, FAM trips, and supplier incentives.

Training & Certification:
Gain access to ongoing education and industry support.

If you're passionate about travel and ready to embark on a rewarding career, we'd love to hear from you! Apply now to join our growing team.