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Client Success Specialist – Certification Support; Remote

Remote / Online - Candidates ideally in
Acton, Middlesex County, Massachusetts, 01720, USA
Listing for: Franklin Professionals
Remote/Work from Home position
Listed on 2026-02-03
Job specializations:
  • Customer Service/HelpDesk
    HelpDesk/Support, Customer Service Rep
Job Description & How to Apply Below
Position: Client Success Specialist – Certification Support (Remote)
An established certifying organization based in Acton, MA is looking for an Operations Support Specialist to enhance client experiences throughout the certification process. The ideal candidate will have a high school diploma and 2-3 years of customer service experience, with strong communication and organizational skills. This role includes managing client relations, maintaining documentation, and supporting operations remotely, ensuring exceptional service standards are met.

Join a committed team and contribute to client success.
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