Remote Chat Representative

We are seeking a reliable and customer-focused Remote Chat Representative to provide real-time support to customers via live chat and messaging platforms. In this role, you’ll assist customers with questions, troubleshoot issues, and deliver a positive experience — all while working remotely.

This position is ideal for someone who communicates clearly in writing, enjoys helping people, and can manage multiple conversations at once.

• Respond to customer questions via live chat.
• Provide product/service information and basic troubleshooting.
• Update customer records and follow support guidelines.
• Manage multiple chats at once.
• Escalate issues when needed.

• Strong typing and written communication skills.
• Comfortable using chat software and basic computer tools.
• Reliable internet and a quiet workspace.
• Customer service experience preferred.

Remote role with flexible shifts.

The Remote Chat Representative provides customer support through online chat. The role focuses on fast, accurate, and professional responses.