Remote Customer Experience Specialist
Cheyenne, Laramie County, Wyoming, 82007, USA
Listed on 2026-02-07
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
We are seeking dependable and customer-focused individuals to join our team as Remote Customer Experience Specialists
. In this role, you will support clients by coordinating services, managing reservations, and providing ongoing assistance throughout the planning process. This is a fully remote position offering flexible scheduling, comprehensive training, and a supportive team environment.
Key Responsibilities
Communicate with clients to understand needs, preferences, and timelines
Coordinate and confirm reservations with approved vendors and partners
Research options and present tailored recommendations based on client requests
Prepare and manage client documentation, confirmations, and updates
Assist clients with changes, questions, and ongoing support
Maintain accurate records of client interactions and services
Stay informed on service updates, policies, and best practices
What We OfferFlexible scheduling with part-time and full-time opportunities
Fully remote work environment
Access to industry perks and discounts
Ongoing support from a collaborative team
Must be 18 years of age or older
Reliable computer and internet access
Strong communication, organization, and customer service skills
Ability to work independently in a remote setting
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).