Customer service representative

Must have:

• Exceptional verbal and written communication abilities
• Significant experience in customer service, ideally within travel or hospitality sectors
• Highly organized, reliable, and proactive with a keen eye for detail
• Proficient with technology and quick to adapt to booking platforms and systems
• Genuine passion for travel and aiding others in planning remarkable experiences

Responsibilities:

• Promptly and professionally address client inquiries through email, phone, and messaging platforms
• Assist clients with travel arrangements, modifications, cancellations, and special requests
• Deliver accurate information regarding destinations, travel documentation, and agency policies
• Follow up with clients to verify trip details and gauge satisfaction
• Manage concerns or complaints with empathy and effective problem-solving techniques

Company:

We are a dynamic travel agency committed to providing exceptional service to our clients. This remote position offers flexible scheduling, opportunities for professional growth, travel benefits, and exclusive discounts within the industry. Our supportive team environment includes continuous training to help you excel. If you are passionate about travel and dedicated to creating unforgettable experiences for others, we invite you to join us on this exciting journey.