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Customer service representative
Remote / Online - Candidates ideally in
Shreveport, Caddo Parish, Louisiana, 71150, USA
Listed on 2026-02-16
Shreveport, Caddo Parish, Louisiana, 71150, USA
Listing for:
Prestige Travel Agency by Mich
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual, HelpDesk/Support
Job Description & How to Apply Below
Must have:
- Exceptional verbal and written communication abilities
- Significant experience in customer service, ideally within travel or hospitality sectors
- Highly organized, reliable, and proactive with a keen eye for detail
- Proficient with technology and quick to adapt to booking platforms and systems
- Genuine passion for travel and aiding others in planning remarkable experiences
Responsibilities:
- Promptly and professionally address client inquiries through email, phone, and messaging platforms
- Assist clients with travel arrangements, modifications, cancellations, and special requests
- Deliver accurate information regarding destinations, travel documentation, and agency policies
- Follow up with clients to verify trip details and gauge satisfaction
- Manage concerns or complaints with empathy and effective problem-solving techniques
Company:
We are a dynamic travel agency committed to providing exceptional service to our clients. This remote position offers flexible scheduling, opportunities for professional growth, travel benefits, and exclusive discounts within the industry. Our supportive team environment includes continuous training to help you excel. If you are passionate about travel and dedicated to creating unforgettable experiences for others, we invite you to join us on this exciting journey.
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