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Remote Customer Service Representative; Mason, OH
Remote / Online - Candidates ideally in
Mason, Warren County, Ohio, 45040, USA
Listed on 2026-02-16
Mason, Warren County, Ohio, 45040, USA
Listing for:
Globalchannelmanagement
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Bilingual
Job Description & How to Apply Below
Overview
Remote Customer Service Representative (Mason, OH) seeks candidates with 2+ years of experience.
Requirements- Local to Mason, OH
- Requires Ethernet connection to the local network (no wireless)
- LAN connection via ethernet cord plugged directly into the internet router
- The workstation should be near a wired internet connection (only 6 feet ethernet cord will be provided)
- Must have a smartphone
- Connectivity details: 10 Mbps down, 1 Mbps up
- Does not support Spectrum router
- Spectrum, Segemcorn, Askey or Arris Wave 2 (Unacceptable)
Assists customers telephonically and non-telephonically with service and support issues. Resolves problems utilizing department tools, resources, business judgment and expertise, and appropriate partnerships with field/stores resulting in increased customer satisfaction and retention. Acts as a positive role model by demonstrating continuous performance improvement, solid business skills and support of department and company objectives.
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