Online Travel Coordinator | Fully Remote
New York, New York County, New York, 10261, USA
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM
Overview
About Destination Knot
At Destination Knot, we specialize in curating unforgettable travel experiences that simplify the planning process and elevate every journey. From dream vacations to group getaways and corporate retreats, we deliver personalized, seamless service that keeps clients coming back. Our team is growing, and we’re looking for passionate individuals who love to help others explore the world.
Position Overview
We are seeking a detail-oriented and service-driven Remote Travel Coordinator to support clients with travel planning and logistics. In this role, you’ll work directly with individuals, families, or groups to coordinate flights, hotels, ground transportation, and activity arrangements. The ideal candidate is highly organized, tech-savvy, and enthusiastic about travel.
- Coordinate and manage full travel itineraries, including flights, hotels, transportation, and excursions
- Communicate with clients to understand preferences, goals, and budgets
- Research and recommend destinations, resorts, and experiences tailored to client needs
- Book and confirm travel reservations using online tools and booking platforms
- Handle changes, cancellations, and special requests with a proactive and solution-focused approach
- Maintain up-to-date and accurate records of client bookings and communications
- Stay informed on destination trends, travel policies, and partner promotions
- Deliver high-quality service and ensure a positive travel planning experience from start to finish
- Previous experience in travel planning, hospitality, or customer service is helpful but not required
- Excellent written and verbal communication skills
- Strong attention to detail and ability to manage multiple tasks simultaneously
- Comfortable using digital tools, booking platforms, and communication systems
- Ability to work independently in a remote environment with minimal supervision
- Must be 18 years or older with access to a reliable internet connection and personal computer
- A passion for travel and helping others plan meaningful experiences
- Flexible remote work schedule
- Travel industry training and onboarding support
- Access to travel discounts and supplier perks
- Opportunities for advancement within a growing travel team
- A supportive, collaborative, and passionate company culture
This is a fully remote position with flexible hours, ideal for individuals who are self-motivated, organized, and customer-service oriented.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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