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Remote Research Specialist
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-02-16
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for:
Excitingtravelnow
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Springfield, Massachusetts, United States
Job Description: As a Remote Travel Research Specialist, you will be an essential part of our team, guiding clients through every stage of their journey, from the moment they plan their trip to their safe return home. Your role is to ensure a seamless, stress-free experience by assisting with travel arrangements, answering questions, managing updates, and resolving any challenges with professionalism and care.
At Exciting Travel Now Travel Agency USA, based in Illinois, we pride ourselves on delivering personalized, high-quality service to travelers across the country.
Key Responsibilities- Respond to client inquiries across various channels (email, phone, messaging) in a timely and professional manner.
- Support clients with booking modifications, cancellations
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