Customer Service Representative

Position: Customer Service Representative (Active 20-44 -OR- 2-20 license required)
GEICO .
For more information, please .
** Problem Resolution:
** Investigate and resolve customer concerns promptly and efficiently, ensuring a positive customer experience.
** Product Knowledge:
** Maintain a thorough understanding of GEICO’s insurance products to effectively assist customers and identify opportunities for cross-selling or up-selling.  Licensing and continuing education at no cost to you. Leadership development programs and hundreds of eLearning courses to enhance your skills. Access to GEICO Strive Program, providing associates with tuition assistance and access to high-quality education to advance their career.
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* Education:

** High School Diploma required, College Degree (2-4 year) preferred.
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* Experience:

** Up to 3 years of prior relevant customer facing and/or service experience.
** Minimum Requirements
** High School Diploma (or equivalent) and minimum 2 years of customer facing work experience   
** Or
* * Associates Degree and minimum 1 year of customer facing work experience

Bachelor’s Degree and minimum 3 months of customer-facing experience

A passion for providing outstanding customer service. Strong interpersonal, communication, and problem-solving skills. Ability to prioritize and multi-task, while navigating through multiple business applications. Computer proficiency, including familiarity with Microsoft Office Suite.
* Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
* Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
* Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
* Supports flexibility
- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

At GEICO,we offer a rewarding career where your ambitions are met with endless possibilities.

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide.

Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States.
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