Front Desk Assistant

* Make a difference in the lives of real people every day
* Diverse community
* Competitive total compensation package
* Well-Funded General Employees Retirement Plan
* Light rail station minutes away
* On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
* Access to innovation work spaces
* Answers and directs questions, inquiries, and concerns of visitors by telephone and in person.
* Records attendance and visitor statistics.
* Gathers information for various reports.
* Registers customers in classes using City registration and Point of Sale (POS) system.
* Processes payments and handles daily reconciliation of revenue.
* Maintains security of facility upon opening and closing.
* Conducts sales for Bicentennial Art Center using City POS system.
* Operates a variety of office equipment.
* Check in and out students for open hours.
* Performs other duties as assigned.
* Knowledge of basic accounting
* Working knowledge of Microsoft Word and Excel
* Basic math skills and cash handling experience.
* Skill in the use of windows-based programs.
* Skill in the use of Microsoft Office Suite, SharePoint, and One Drive.
* Strong customer service skills.
* Establish and maintain effective working relationships with employees, all levels of management including executive staff, citizens, and elected officials.
* Communicate effectively both orally and in writing.
* Ability to work a varied schedule that includes days, nights, weekends, and possibly holidays.
* Ability to work alone.
* Ability to use general office equipment and personal computers and related software applications.
* Uses standard office equipment including personal computers and common office software such as email, internet, Word, Excel, and registration software such as Active Net.
* This role may require the incumbent to use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.
* Competitive total compensation package
* Rich benefits package with low employee costs
* Generous paid-time-off program (Vacation, Sick and Personal leaves)
* Retirement pension plan
* Rewarding public sector work impacting a large and diverse community
* Growing city and employee population
* Expansive perk benefits such as free Recreation Center Membership, wellness programs, tuition assistance, career advancement, performance bonus programs, etc.
* On-site fitness center and wellness programs
* Remote work opportunities
* Please show all your employment history, including military service and related documentation (DD214) on the application.
* Leaving blanks or omitting previous employment may result in your disqualification from employment.
* City policy requires that selected candidates provide documentation in the form of official transcripts of the highest level of education attained by the candidate that is listed on their application materials.
* The City of Aurora requires all applicants for employment, who are offered positions with the City, to undergo a thorough criminal background check, drug testing for safety sensitive position and possible credit check for select positions. All job applicants shall be asked to electronically consent to or sign a release authorizing a criminal background check and submit a urine sample for the purpose of testing for a wide variety of prohibited and/or controlled substances.

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* Applicants who hold a Commercial Driver’s License will also be required to undergo alcohol testing using an Evidential Breath Testing Device.
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