Client Trip Planning Coordinator
New York, New York County, New York, 10261, USA
Listed on 2026-02-08
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Customer Service/HelpDesk
Customer Service Rep, Office Administrator/ Coordinator, Bilingual
We are seeking a reliable and detail-oriented Client Trip Planning Coordinator to support customers with researching, organizing, and booking well-planned trips. This is a fully remote position focused on delivering accurate planning support, clear communication, and consistent service throughout the booking process.
Key ResponsibilitiesCommunicate with clients to understand preferences, schedules, and budget guidelines
Research destinations, accommodations, transportation options, and activities
Prepare and share structured itineraries and trip details
Coordinate and confirm reservations for flights, hotels, cruises, tours, and car rentals
Maintain accurate booking records and client notes
Provide support before, during, and after travel, including updates or changes
Stay informed on destination requirements, supplier policies, and industry updates
QualificationsStrong written and verbal communication skills
High attention to detail and strong organizational abilities
Ability to manage multiple client requests efficiently
Comfortable working independently in a remote environment
Experience in customer service, hospitality, or coordination roles is helpful but not required
Basic computer proficiency and willingness to learn booking systems (training provided)
What We OfferFully remote, flexible work structure
Structured onboarding and ongoing training
Access to professional planning tools and supplier resources
Supportive team environment with clear processes
Opportunities for role growth and skill development
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