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Bilingual Customer Service Rep

Bilingual Branch Specialist — Remote Member Services

Remote / Online - Candidates ideally in
Pittsfield, Berkshire County, Massachusetts, 01201, USA
Listing for: Greylock Federal Credit Union
Remote/Work from Home position
Listed on 2026-02-16
Job specializations:
  • Customer Service/HelpDesk
    Bilingual, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A regional financial institution in Massachusetts is seeking a Member Service Representative to perform member transaction services, provide financial advice, and ensure high customer satisfaction. Key responsibilities include processing transactions, balancing cash, and troubleshooting account issues. Ideal candidates will have a high school diploma, customer service experience, and good knowledge of compliance regulations and credit union offerings. Applicants should have strong communication skills and the ability to work independently in a busy environment.
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