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Senior Customer Success Leader Retention
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-02-09
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
Procurement Sciences
Remote/Work from Home
position Listed on 2026-02-09
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading SaaS company is seeking a data-driven Head of Customer Success to lead growth and retention efforts. This senior role involves managing the entire post-sales journey, fostering strong relationships, and leveraging operational rigor to prevent churn and enhance customer value. Candidates should have 7+ years in customer success within the SaaS sector and proven skills in building high-performing teams.
The position offers a competitive salary and benefits, with remote work flexibility.
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Position Requirements
10+ Years
work experience
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