Online Engagement & Content Specialist; Planning
Trumbull, Fairfield County, Connecticut, 06611, USA
Listed on 2026-02-16
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Customer Service/HelpDesk
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Marketing / Advertising / PR
Marketing Communications
Overview
This role focuses on building online engagement and visibility for a travel planning business through consistent social media content and communication. It emphasizes trust, clarity, and service-based communication while avoiding high-pressure sales, cold outreach, or advertising.
This is a remote, flexible role that supports a professional travel advisory business by strengthening its digital presence, consistency, and client communication over time.
ResponsibilitiesShare educational travel information, planning tips, and service-related content to help audiences understand how professional travel planning works.
Respond to messages, assist with inquiries, and guide conversations toward travel planning support. Support the planning process using established tools and workflows.
As interest develops through online engagement, maintain ongoing communication with clients who request planning assistance. You will help answer questions, collect basic trip preferences, and support the planning process.
Training is provided on travel services, messaging standards, and digital engagement best practices.
QualificationsThe ideal candidate enjoys online communication, content creation, and helping others feel informed and confident in their decisions.
Remote, flexible work environment; no focus on high-pressure sales or cold outreach required.
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