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Customer Success Mgr./ CSM

Cruise Shore Excursions & Guest Experience Specialist

Remote / Online - Candidates ideally in
Seattle, King County, Washington, 98127, USA
Listing for: Carnival Corporation & plc
Remote/Work from Home position
Listed on 2026-02-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM
Salary/Wage Range or Industry Benchmark: 19 - 22.07 USD Hourly USD 19.00 22.07 HOUR
Job Description & How to Apply Below
A leading cruise line is seeking a Ship and Shore Experiences Specialist to manage gift orders, dietary requests, and onboard services. The position entails answering guest inquiries, managing reservations, and ensuring customer satisfaction. Ideal candidates have previous sales experience, excellent communication skills, and a quiet workspace. The role offers competitive pay, including health benefits and travel privileges.
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