Call Center Support Rep
Tuscaloosa, Tuscaloosa County, Alabama, 35485, USA
Listed on 2026-02-12
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Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Call Center / Support
Call Center Support Representative
CDK Global is a leading provider of cloud‑based software to automotive dealerships and Original Equipment Manufacturers (“OEMs”). The company’s cloud‑based, software as a service (“SaaS”) platform enables dealerships to manage their end‑to‑end business operations.
Position SummaryRemote Call Center Representative (Work From Home). Appointment setting for automotive dealerships nationwide. Provide high‑quality calls 100% of the time and consistently represent the automotive dealership positively and professionally. Strong verbal and written communication skills. Must have a quiet place to work, free from background noise. Basic computer skills and experience navigating multiple platforms, programs, and screens while speaking with a customer on the phone.
What We Offer- Paid training
- Hourly rate plus opportunity to earn extra in performance‑based bonuses
- $500 Retention Bonus paid after 90 days of satisfactory performance
- Starting rate depends on previous experience (bilingual Spanish is a plus, but not a must)
- Flexible full‑time, day, night, and weekend schedules available
- Equipment provided
- Fast‑paced, fun, friendly team!
Pay Rate: $12–14 per hour plus performance bonus.
CDK Global is committed to fair and equitable compensation practices. Compensation packages are based on skills, experience, certifications, and work location. The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.
Benefits- Medical, dental, and vision benefits
- Paid Time Off (PTO)
- 401(k) matching program
- Tuition reimbursement
At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities. CDK is an equal opportunity employer committed to creating an inclusive workforce where everyone is valued.
Other Information- Seniority level:
Entry level - Employment type:
Full‑time - Job function:
Other - Industries:
Software Development
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