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Customer Success Mgr./ CSM Client Relationship Manager

Principal PM - AI-Powered CX & Retention

Remote / Online - Candidates ideally in
Augusta, Richmond County, Georgia, 30910, USA
Listing for: Bizee
Remote/Work from Home position
Listed on 2026-02-12
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Client Relationship Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A technology firm focused on entrepreneurs is seeking a Principal Product Manager for Customer Experience in Georgia. In this role, you will own the customer journey, defining strategies for onboarding, service consumption, and subscription retention. Applicants should have expertise in customer experience, a strong understanding of service design, and be data-driven. This position offers a unique opportunity to leverage AI in enhancing customer engagement and reducing churn.

Health benefits and a work-from-home option are included.
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