Call Center Support Rep

Call Center Support Rep

Join to apply for the Call Center Support Rep role at CDK Global
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CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers (“OEMs”) across automotive and related industries. The Company’s cloud-based, software as a service (“SaaS”) platform enables dealerships to manage their end-to-end business operations, including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more cars by creating simple and convenient experiences for customers and improving their financial and operational performance.

Remote Call Center role (work from home) available in Alabama, Florida, Georgia, Indiana, Kentucky, Michigan, Louisiana, Mississippi, Missouri, Nevada, North Carolina, Ohio, South Carolina, Tennessee, Texas, and Virginia.

Responsibilities:

• Appointment setting for automotive dealerships nationwide.
• Provide high-quality calls 100% of the time and consistently represent the dealership positively and professionally.
• Maintain a quiet workspace free from background noise.
• Utilize multiple platforms, programs, and screens while communicating with customers.

Qualifications:

• Basic computer skills and experience navigating multiple platforms.
• Excellent verbal and written communication skills.
• Ability to work independently from home.
• Bilingual Spanish is a plus but not required.

• Paid training.
• Hourly rate plus the possibility of performance‑based bonuses.
• $500 Retention Bonus paid after 90 days of satisfactory performance.
• Flexible full‑time availability with Day, Night, and Weekend schedules.
• Equipment provided.
• Fast‑paced, fun, friendly team.

Pay Rate: $12‑14 per hour plus performance bonus.

• Paid Time Off (PTO).
• 401(k) Matching Program.
• Tuition Reimbursement.
• Medical, dental, and vision benefits.

CDK Global is committed to fair and equitable compensation practices.

CDK Global is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued. Qualified applicants will receive consideration for employment without regard to race, color, creed, ancestry, national origin, gender, sexual orientation, gender identity, gender expression, marital status, creed or religion, age, disability (including pregnancy), results of genetic testing, service in the military, veteran status or any other category protected by law.

Applicants for employment in the US must be authorized to work in the US. CDK may offer employer visa sponsorship to applicants.