Scheduling Center Agent

Work from home as a Scheduling Center Agent where you will partner with our patients to schedule their appointment(s), providing them critical access to care and improved dental health.
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* Job Duties:

** Work with patients to schedule appointments, as the first point of contact for new patientscalling to book an appointment or learn about Aspen Dental services

Additional duties as assigned by the Call Center Leadership team
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* Job Requirements:

** 1+ years of customer service experience required (retail, call center, or hospitality preferred), with ability to answer calls in a high-volume call center environment strongly preferred Communication skills, with the ability to speak clearly and professionally  Tech-savvy - Ability to navigate provided technology efficiently

Must have Cable/Fiber connect internet, with ability to hardwire the internet within 6 feet of the router (no WiFi/cellular/hotspot), and be at least 100 Mbps download and 10 Mbps upload

Spanish-English bilingual candidates are encouraged to apply. Additional compensation is offered for designated Spanish-speaking roles.
** Compensation and Benefits:
** 401K – with generous company match  The Aspen Group (TAG) is one of the largest and most trusted retail healthcare business support organizations in the U.S. and has supported over 16,000 healthcare professionals and team members at more than 1,200 health and wellness offices across 46 states in four distinct categories:
Dental care, urgent care, medical aesthetics, and animal health. Working in partnership with independent practice owners and clinicians, the team is united by a single purpose: to prove that healthcare can be better and smarter for everyone. TAG provides a comprehensive suite of centralized business support services that power the impact of five consumer-facing businesses:
Aspen Dental, Clear Choice Dental Implant Centers, Well Now Urgent Care, Chapter Aesthetic Studio, and AZPetVet. Each brand has access to a deep community of experts, tools, and resources to grow their practices, and an unwavering commitment to delivering high-quality consumer healthcare experiences at scale.| The Aspen Group (TAG)
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