Work from Home Inbound Customer Service; State of Alabama

Job Overview

Work in a flexible part‑time or seasonal role as an inbound customer service agent from home. Starting pay $14.00 per hour plus upsell commission.

SC Data Center, Inc. participates in the Department of Homeland Security U.S. Citizenship and Immigration Services' E-Verify program. This position is only open to candidates 18 years or older living in Alabama, Arkansas, Georgia, Iowa, Kansas, Louisiana, Mississippi, Missouri, North Carolina, or Wisconsin.

Supported by a supportive team that values your time and effort, you will have flexible schedules, paid training, employee discounts up to 50%, and Booster Discount Certificates that allow employees to purchase company products for free.

As a Work at Home Inbound Customer Service Representative you are responsible for maintaining positive customer relations by addressing all types of product‑related concerns, including taking orders, verifying information, tracking packages, and answering customer questions. You will navigate multiple systems and enter information using your keyboard, while speaking with customers on the phone.

• PC or Laptop with Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor: AMD Ryzen 2nd Generation or newer OR Intel i‑series 8th Generation or newer with 4 or more cores and must be 2018 or newer
• 8 GB RAM or installed memory
• 10 GB of Free Hard Disk Space

• Internet Download Speed: 10.0 MBPS
• Internet Upload Speed: 5.0 MBPS
• Wired Internet with a cable connection (Dial‑up, Wi‑Fi, Hotspots, and Satellite are not allowed)

• PC or Laptop with Current and supported MS Windows 11 Operating System (No Mac, Vista, Chromebook, or XP)
• Processor: AMD 2.1 GHz or higher OR Intel 1.8 GHz or higher OR Intel 1.7 GHz or lower; must be i3, i5, i7, or Pentium with 4 or more cores and be 2016 or newer
• 4 GB RAM or installed memory
• 10 GB of Free Hard Disk Space

• Internet Download Speed: 4.0 MBPS
• Internet Upload Speed: 2.0 MBPS
• Wired Internet with a cable connection (Dial‑up, Wi‑Fi, Hotspots, and Satellite are not allowed)

• Keyboard with Function Keys (F‑Keys)
• Wired USB Headset
• Webcams are recommended (not required)
• Dual monitors recommended (not required)
• Minimum monitor size of 17+ inches recommended (not required)
• External mouse recommended (not required)

• 1st Shift Training – 2 weeks (Mon‑Fri), 8:30 am–3:30 pm CST
• 2nd Shift Training – 2 weeks (Mon‑Fri), 5:00 pm–11:00 pm CST
• Weekend Training – 3 weekends (Sat‑Sun), 8:00 am–4:00 pm CST

You can apply online at  If you have additional questions, please call us at 608‑328‑8480.

Most communication throughout the hiring process will be conducted via email. Please ensure you enter a valid email address that you check regularly. Email may be received from  and