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Epic Go- Support Agent — Remote Command Center
Remote / Online - Candidates ideally in
Durham, Durham County, North Carolina, 27703, USA
Listed on 2026-02-12
Durham, Durham County, North Carolina, 27703, USA
Listing for:
e Ro
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, IT Consultant, HelpDesk/Support
Job Description & How to Apply Below
A healthcare consulting firm is seeking Epic Go-Live Call Command Center Agents for remote support during a two-week engagement. Candidates must have expertise in Epic applications and a strong ability to handle workflow questions from hospital end users. Responsibilities include managing calls, providing go-live support, and documenting issues for resolution. The role requires excellent communication, multitasking abilities, and a strong commitment to customer service.
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