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Bilingual SaaS Customer Success Architect; Remote
Remote / Online - Candidates ideally in
Detroit, Wayne County, Michigan, 48228, USA
Listed on 2026-02-12
Detroit, Wayne County, Michigan, 48228, USA
Listing for:
TraceGains
Remote/Work from Home
position Listed on 2026-02-12
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Technical Support -
IT/Tech
Technical Support
Job Description & How to Apply Below
A leading technology company is seeking a Customer Success Architect to ensure effective customer onboarding and implementation. The ideal candidate should demonstrate fluency in both Spanish and English, with 3-5 years of experience in a client-facing role. Responsibilities include managing customer expectations, driving product adoption, and collaborating with cross-functional teams. This role involves some travel and offers a comprehensive benefits package including medical and retirement plans.
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