Customer Service Agents

Kenton, United States | Posted on 12/11/2025

Vocalink Connections is a virtual call center dedicated to connecting skilled remote contractors with top-tier brands across the United States. We specialize in providing professional, customer-first support services, chat support, and technical assistance. We proudly serve over fortune 500 companies. Our network of trained independent agents ensure high-quality interactions.

With a dedicated team of professional remote contractors, flexible service plans, and a passion for excellence, Vocalink Connections is redefining what it means to work and support clients j the digital age.

Vocalink Connections partners with nationally recognized brands to provide high-quality customer service support through a network of skilled independent contractors. Our mission is to create flexible, remote opportunities for motivated individuals who enjoy helping customers and managing their own earning potential.

We are seeking reliable, self-driven

Independent Customer Service Agents to provide support for our clients. As acontractor, you will manage your own schedule, select the client program youwant to service and deliver exceptional customer experiences from the comfortof your home.

This is not an employee position. Allroles are Independent Contractor 1099 opportunities.

• Provide customer service viaphone, chat, or email depending on the selected client program.
• Handle inquires, troubleshooting,order support, billing questions, and general assistance
• Follow client-specific guidelines and service procedures
• Maintain professionalism,courtesy, and accuracy in all communications
• Attend required client certification (programs offer partially paid certification)
• Protect customer information with strict confidentiality

• 100% Remote Work
• Flexible scheduling - choose yourown schedule
• Opportunity to select from multiple client programs
• Work-from-home lifestyle with no commuting
• Supportive onboarding team toguide you through the registration process
• Bi-Weekly pay
• Opportunities to increase earnings through performance and program choice

Compensation

• Pay varies by client program
• Average range: $11-$15 per hour depending on program selection and performance
• Payments are issued to contractors - NO W-2 employment

How to Get Started

Click the link to begin the application process with Vocalink Connections. Our team will provide nextsteps, including platform registration. If assistance is needed.

If you are looking for remote,flexible opportunities as an independent contractor and love delivering excellent customer experiences, we'd love to connect with you.