Remote Client Services Operations Assistant

Remote Client Services Operations Assistant

Role Overview
We are adding to our remote team and are looking for reliable individuals who are dedicated to assisting clients and handling their multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.

This position is an ideal role for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.

• Support clients with planning and coordinating customized arrangements
• Research, compare, and confirm reservation options based on client needs
• Provide accurate information and thoughtful recommendations
• Communicate professionally via email and phone
• Assist with updates, changes, and service-related inquiries
• Maintain organized, accurate, and confidential client records
• Participate in training sessions and team meetings

• Fully remote setting
• Flexible scheduling
• Ongoing training
• Collaborative and supportive team environment

• Authorized to work in the US, UK, Mexico, Australia, or Spain
• Strong written and verbal English communication skills
• Reliable internet access and smartphone (computer is also strongly recommended)
• Strong customer service skills