Remote Service Support Analyst
Remote / Online - Candidates ideally in
Portland, Multnomah County, Oregon, 97204, USA
Listed on 2026-02-16
Portland, Multnomah County, Oregon, 97204, USA
Listing for:
Triptasticadventures
Remote/Work from Home
position Listed on 2026-02-16
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Role Overview
We are expanding our remote team and are looking for reliable,detail-oriented individuals who enjoy assisting clients and handling multiple priorities. In this role, you will help coordinate reservations and related services, including accommodations, activities, transportation, and event-based arrangements.
This position is ideal for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote setting while collaborating with a supportive team.
Key Responsibilities- Support clients with planning and coordinating customized arrangements
- Research, compare, and confirm reservation options based on client needs
- Provide accurate information and thoughtful recommendations
- Communicate professionally via email and phone
- Assist with updates, changes, and service-related inquiries
- Maintain organized and accurate client records
- Attend training sessions and team meetings
- Fully remote setting
- Flexible scheduling
- Ongoing training
- Supportive team culture
- Authorized to work in the US, UK, Mexico, Australia, or Spain
- Strong written and verbal English communication skills
- Reliable internet access and smartphone (computer is also strongly recommended)
- Strong organizational and customer service skills
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