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Remote Digital Customer Success Architect

Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for: EDB
Remote/Work from Home position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
A software solutions provider seeks a Digital Customer Success Strategist to implement a comprehensive strategy that enhances customer experiences across segments. The role focuses on driving product adoption, retention, and satisfaction through strategic automation and data-driven insights. Candidates should possess over 5 years of experience in customer success, with deep knowledge of platforms such as Gainsight and Totango. This position also involves leading integrations and developing initiatives that foster community engagement and customer education.
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