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Customer Care Advocate - Work From Home
Remote / Online - Candidates ideally in
Indiana Borough, Indiana County, Pennsylvania, 15701, USA
Listed on 2026-02-13
Indiana Borough, Indiana County, Pennsylvania, 15701, USA
Listing for:
iRhythm Technologies
Full Time, Remote/Work from Home
position Listed on 2026-02-13
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, HelpDesk/Support
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $25 per hour / Medical, dental & vision / 401k match / PTO - As a Customer Care Advocate at iRhythm Technologies, you will:
Provide empathetic, personalized support to patients and providers, ensuring each interaction leaves individuals feeling heard, informed, and valued;
Verify insurance, investigate benefits coverage, estimate out-of-pocket costs, and discuss patient payment options;
Troubleshoot product, service, and enrollment issues with sensitivity and urgency;
Document all interactions and coverage details in Salesforce with accuracy;
Maintain updated and complete patient and insurance records.
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