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Customer Experience Specialist - Work From Home

Remote / Online - Candidates ideally in
Indiana Borough, Indiana County, Pennsylvania, 15701, USA
Listing for: GOAT Group
Remote/Work from Home position
Listed on 2026-02-13
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Technical Support, Bilingual
Salary/Wage Range or Industry Benchmark: 21.39 USD Hourly USD 21.39 HOUR
Job Description & How to Apply Below
[Customer Service / Remote] - Anywhere in U.S. / Up to $21.39 per hour / Medical, dental & vision / 401k / PTO - As a Customer Experience Specialist at GOAT Group, you will:
Provide exceptional customer service to our clients through various channels, including phone, email, and chat;
Resolve customer inquiries and issues in a timely and professional manner;
Utilize company resources and knowledge base to troubleshoot and resolve customer concerns;
Proactively identify and address potential issues to ensure a seamless customer experience;
Collaborate with cross-functional teams to improve processes and enhance customer satisfaction;
Maintain accurate and detailed records of customer interactions and feedback;
Continuously strive to exceed performance metrics and goals to deliver a top-notch customer experience

Hiring Immediately >>
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