Remote OCCC Customer Service Agent_Retention

Employer Industry: Pest Control Services

• Salary of $20 per hour plus 3% sales commission
• Opportunity for career advancement within a reputable company
• Flexible work schedule, including nights, weekends, and holidays
• Comprehensive four-week training program to equip you for success
• Supportive and collaborative remote work environment
• Chance to make a positive impact on customer satisfaction and retention

• Address and resolve customer issues with empathy and professionalism
• Utilize strong negotiation skills to retain customers and enhance their experience
• Maintain detailed records of customer interactions and retention efforts
• Collaborate with internal teams to ensure seamless service delivery
• Work efficiently in a fast-paced environment while managing multiple tasks

• High School Diploma or GED
• 1-2 years of customer service experience, preferably in a call center environment
• Completion of a Culture Index assessment
• Ability to pass a computer assessment
• Verification of internet speed with minimum requirements

• Proficiency in CRM systems and basic computer applications
• Strong computer skills in various software and web-based applications
• Excellent interpersonal and communication skills
• Comfortable working in a high-volume role
• Ability to work independently and as part of a team

#Pest Control #Customer Service #Remote Work #Career Growth #Sales Commission

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