Remote OCCC Customer Service Agent - National Accounts

Why consider this job opportunity:

• Minimum pay of $20/hour with opportunities to earn more through upselling
• Flexible work schedule, including nights, weekends, and holidays
• Comprehensive three-week training program to develop skills for success
• Ongoing professional development and training opportunities
• Remote work from home with provided technical equipment
• Employee benefits including 401(k) plan with company match, paid vacation, and tuition reimbursement

• Work remotely from your home office, ensuring a high-speed internet connection
• Build and maintain strong relationships with commercial clients
• Manage customer relationships to deliver best-in-class service with 100% accuracy
• Handle high volume inbound calls and email requests effectively
• Identify opportunities for upselling additional services to enhance client value

• High School Diploma or GED
• 2+ years of experience in customer service, sales, or account management
• Ability to pass a computer assessment
• Excellent verbal, written, and interpersonal communication skills
• Demonstrated ability to manage high-profile, multi-location, and/or high-revenue commercial accounts

• Intermediate to advanced skills in various software and web-based applications
• Flexibility with schedule and work hours to meet business needs
• Strong attention to detail and accuracy
• Experience in a fast-paced call center environment
• Proficiency in Microsoft Office

#Pest Management #Customer Service #Remote Work #Career Growth #Training Provided

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