Leisure Travel Advisor
Kansas City, Jackson County, Missouri, 64101, USA
Listed on 2026-02-16
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Customer Service/HelpDesk
Customer Service Rep, Bilingual
Position Overview
Hopes Global Getaways is a remote travel planning company powered by a full-service travel agency that specializes in destination weddings, honeymoons, cruises, family vacations, and luxury getaways. We partner with top global travel brands to design seamless, memorable travel experiences for clients worldwide.
Our mission is to help travelers plan unforgettable vacations while offering flexible, remote opportunities for individuals who are passionate about travel and customer service.
We are seeking motivated, detail-oriented individuals to join our team as Lead Travel Advisor. In this role, you will assist clients with researching, planning, and booking customized leisure vacations from tropical vacation escapes to international adventures, all while working remotely with a flexible schedule.
This is an ideal opportunity for individuals who enjoy helping others, have strong communication skills, and want to build a career in the travel industry with training and ongoing support provided.
Key Responsibilities- Support clients with end-to-end vacation planning, including flights, hotels, cruises, tours, and excursions
- Provide destination knowledge, personalized recommendations, and professional travel guidance
- Communicate with clients through phone, email, and online platforms
- Develop and maintain strong, long-term client relationships
- Stay up to date on travel trends, promotions, and offerings
- Coordinate reservations, confirmations, and changes with travel partners
- Maintain accurate client profiles, booking details
- Genuine interest in travel and assisting others with memorable experiences
- Strong communication, customer service, and organizational skills
- Ability to work independently while managing time and priorities effectively
- Basic proficiency with computers, internet tools, and online systems
- Must be at least 18 years of age
- Must reside in the U.S., U.K., or another eligible region
- No prior experience in the travel industry required; training and certification are provided
- Fully remote position with a flexible work schedule
- Comprehensive training and ongoing mentorship
- Access to professional travel platforms and resources
- Travel discounts and exclusive industry perks
- Opportunities for long-term growth and leadership development
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