Remote Client Care Specialist
Remote / Online - Candidates ideally in
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listed on 2026-02-14
City of Rochester, Rochester, Monroe County, New York, 14602, USA
Listing for:
Newport Associates
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
HelpDesk/Support, Customer Service Rep, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Travel Support Associate
We're seeking a Remote Client Care Specialist to help deliver a smooth, positive experience for our travel clients. This is an entry-level role and no prior travel industry experience is required—just a strong desire to help people and learn.
What Youll Do- Assist clients with travel-related questions and requests
- Communicate with clients via phone, email, and online systems
- Help coordinate bookings, updates, and basic travel details
- Keep client information organized and up to date
- Work with team members to ensure timely, accurate service
- No specific background required—training provided
- Strong communication and customer service skills
- Comfortable using computers and learning new systems
- Reliable, detail-oriented, and eager to learn
- Positive attitude and problem-solving mindset
- Entry-level opportunity with room to grow
- Supportive, team-oriented environment
- Hands-on training in client services and travel
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