Branch Office Administrator

Job Overview

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team.

At Edward Jones, field associates form branch teams, usually two or three people. In a Client Support Team Professional role, you are a critical member of that team alongside the financial advisor. You are the first voice a client hears when they call, the first face they see when they walk in. You help clients identify problems early, working with the advisor to achieve their financial goals.

Position

Schedule:

Full-Time

Branch Address: 3348 Main St Suite 400, Bryant, AR

This posting remains open for 30 days, starting 05-Feb-2026 (may close early).

Role

Summary:

As a Branch Office Administrator (BOA), you support the financial advisor and client support team by managing client accounts, facilitating communication, and ensuring a positive client experience. This role offers growth in a dynamic, rewarding environment.

• Comprehensive 6‑month training, including a peer mentor.
• A support network spanning branch, region, and home office.
• Opportunity to work independently while backed by a team of thousands.

• Deliver personalized service so clients feel understood and informed.
• Assist in annual business planning, developing strategies for the upcoming year.
• Listen for client life changes that may signal additional service needs.
• Drive marketing activities such as planning and executing events.

• A culture of continuous improvement and professional development.
• Inclusive environment valuing diverse viewpoints.
• Rewards program recognizing individual efforts to promote long‑term career and financial security.
• Full‑time associates receive medical, prescription drug, dental, vision, voluntary benefits, short‑ and long‑term disability, basic life, AD&D (at no cost), 401(k) retirement plan, health savings and flexible spending accounts, ten paid holidays, 15 days vacation for new associates, sick time, personal days, volunteer paid day, and access to the Employee Assistance Program.

Hiring Minimum: $21.38
Hiring Maximum: $23.14

Opportunity for merit‑based salary increases and bonuses based on branch and firm profitability, and individual performance.

• Analytical thinking and attention to detail.
• Adaptability, conversational and digital tool utilization skills.
• Team collaboration.
• Providing exceptional client service via inbound/outbound calls, email, and in‑person interactions.
• Account management: open accounts, handle transfers, process transactions, prepare documentation, and maintain accurate records.
• Administrative & operational support: schedule appointments, prepare meeting materials, manage correspondence, support marketing initiatives, and streamline processes.
• Technology proficiency:
  Money Guide, Salesforce, Microsoft Office, and other firm‑provided software.

Edward Jones is a Fortune 500 company with over 9 million clients and 20,000 financial advisors across the U.S. and Canada. We prioritize our clients and employees, fostering a culture of innovation, flexibility, and inclusion.

Edward Jones does not discriminate on the basis of race, color, gender, religion, national origin, age, disability, sexual orientation, pregnancy, veteran status, genetic information, or any other basis prohibited by applicable law.