Customer Service Rep – Tax; Seasonal, Remote

Employer Industry: Customer Service and Support

• Salary up to $15/hr.
• Daily Pay enrollment option to access pay early when you want it
• Benefits including medical, dental, and vision insurance, 401(k) retirement plan, and paid time off
• Paid training and performance-based incentives
• Opportunities for career growth and personal development with mentorship programs
• Work-from-home convenience with a supportive and inclusive company culture

• Provide inbound customer support using a call flow guide
• Help customers resolve basic technical issues
• Track, document, and retrieve information in databases
• Offer additional products and/or services
• Deliver expert customer experiences with a positive attitude

• 1+ year of customer service experience
• Open availability (this is a seasonal position)
• A high school diploma or GED
• Proficiency in fast-paced multi-tasking and strong computer navigation skills
• A quiet, distraction-free environment to work from in your home

• Experience with remote work environments
• Familiarity with customer service software and tools
• Strong problem-solving skills
• Eagerness to learn new technologies
• Ability to work well in a team-oriented setting

#Customer Service #Remote Work #Career Growth #Employee Benefits #Inclusive Culture

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