Outbound Collections Specialist

Act with integrity, honesty and knowledge that promote the culture, values and mission of   Lending Club that best benefits them while also meeting their financial   obligations Handle difficult conversations with the ability to overcome   objections Be solution-oriented with the ability to de-escalate challenging   situations Passionate about providing a welcoming experience to our members over the phone in a fast-paced contact center   environment The ability to relate to member’s unique situations while still providing solutions that make   sense Continue to learn the business and take ownership of your role and   responsibilities
*
* Preferred Experience:

** Collections experience in a high-volume environment    Experience in banking and/or finance    Customer Service/Contact Center work experience    Lending Club   is currently working from home due to COVID-19, but we are asking for flexibility going forward as circumstances change and we determine to transition teams back to work in the office. The following are requirements to perform this role while working from home:
You are worth   it      In 2019, 2020 & 2021, we were awarded the Top    Workplace    in Utah by the Salt Lake Tribune. We want every employee to feel valued. One way we do that is through our generous compensation and benefits package, generous paid time off, wellness programs with cash incentives, and more!
#J-18808-Ljbffr