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Remote OCCC Customer Service Agent_Seasonal

Remote / Online - Candidates ideally in
Mt Clemens, Mount Clemens, Macomb County, Michigan, 48043, USA
Listing for: Northwest Exterminating
Full Time, Seasonal/Temporary, Remote/Work from Home position
Listed on 2026-02-14
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, Bilingual, Call Center / Support
Salary/Wage Range or Industry Benchmark: 16.73 USD Hourly USD 16.73 HOUR
Job Description & How to Apply Below
Location: Mt Clemens

Employer Industry: Pest Management Services

Why consider this job opportunity:
  • Salary up to $16.73 per hour plus 3% sales commission
  • Opportunity for career advancement and potential transition to full-time employment
  • Work remotely from home with provided equipment
  • Comprehensive four-week training program to enhance your skills
  • Flexible scheduling options, including nights, weekends, and holidays
  • Engage in a fun, high-energy, and collaborative work environment
What to Expect (Job Responsibilities):
  • Provide exceptional customer service to manage and retain customer relationships
  • Identify opportunities for cross-selling and upselling services
  • Assist customers with solutions to ensure satisfaction and retention
  • Handle high call volumes during the peak season, starting around February
  • Utilize gamification tools to track performance and engagement
What is Required (Qualifications):
  • High School Diploma or GED
  • 1-2 years of customer service experience, preferably in a call center
  • Completion of a Culture Index assessment
  • Verification of internet speed and ability to pass a computer assessment
  • Excellent interpersonal and communication skills
How to Stand Out (Preferred Qualifications):
  • Strong computer skills, including proficiency in Microsoft Office
  • Comfortable working in a high-volume customer service environment
  • Exceptional customer service soft skills, such as empathy
  • Ability to prioritize tasks and manage time efficiently
  • Experience with various software and web-based applications

#Pest Management #Customer Service #Remote Work #Career Growth #Training Provided

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