Inside Sales Rep – Tech Products; Remote
Remote / Online - Candidates ideally in
Pleasant Prairie, Kenosha County, Wisconsin, 53158, USA
Listed on 2026-02-14
Pleasant Prairie, Kenosha County, Wisconsin, 53158, USA
Listing for:
Concentrix
Remote/Work from Home
position Listed on 2026-02-14
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support, Customer Success Mgr./ CSM
Job Description & How to Apply Below
Overview
Employer Industry: Technology and Customer Service Solutions
Why consider this job opportunity:
- Salary up to $17.31/hr
- Paid training and performance-based incentives available
- Opportunity for career advancement and personal development within a global organization
- Work remotely from the comfort of your home
- Comprehensive benefits package including medical, dental, vision, and 401(k) retirement plan
- Supportive and inclusive company culture with various employee resource groups
- Provide inbound customer support using a call flow guide
- Assist customers in completing purchases and offer post-order support
- Engage in persuasive conversations to encourage upselling of additional products and services
- Maintain a broad knowledge of client products and services, including smartphones and computers
- Document and track customer interactions and information in databases
- Minimum of 6 months of soft sales experience, including upselling and telemarketing
- High school diploma or GED
- Strong focus on building and maintaining customer relationships
- Ability to work in a quiet, distraction-free environment
- Proficiency in fast-paced multi-tasking and computer navigation skills
- Familiarity with iOS and/or MacOS, or comparable technology
- Eagerness to learn new technologies and adapt to changes in a dynamic environment
- Experience in customer service roles within the technology sector
#Technology Sales #Remote Work #Career Growth #Inclusive Culture #Customer Service
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