Planning Specialists
Lubbock, Lubbock County, Texas, 79430, USA
Listed on 2026-02-15
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Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support
We are seeking organized, service-driven individuals to join our team as Experience Planning Specialists
. In this remote role, you will assist clients with coordinating personalized leisure arrangements, managing reservations, and ensuring a seamless experience from consultation through completion.
This opportunity is ideal for individuals who enjoy helping clients, managing details, and delivering high-quality service. Full training and ongoing support are provided.
Key ResponsibilitiesConsult with clients to understand preferences, timelines, and budgets
Research and coordinate accommodations, transportation, and related services
Manage reservations, confirmations, and client documentation
Prepare detailed summaries and itineraries
Communicate with partners and vendors to ensure accurate arrangements
Handle updates, schedule changes, and alternative solutions professionally
Maintain organized client records and service details
Provide timely, responsive customer support throughout the planning process
QualificationsReside in the United States or Mexico (preferred)
Strong communication and customer service skills
Detail-oriented with strong organizational abilities
Comfortable working independently in a remote environment
Reliable computer and high-speed internet access
Flexible part-time or full-time scheduling
100% remote work opportunity
Training and mentorship
Growth opportunities within a supportive team
Access to industry-related benefits
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