Remote Technical Support Agent
Remote / Online - Candidates ideally in
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listed on 2026-02-15
St. Louis, Saint Louis, St. Louis city, Missouri, 63105, USA
Listing for:
Hopesglobalgetaways
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Technical Support, HelpDesk/Support -
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Position Overview
We are actively hiring motivated and customer-focused individuals for a Remote Technical Support Agent role. In this position, you will provide remote assistance to clients by handling travel-related inquiries, coordinating reservations, resolving booking issues, and ensuring accurate documentation.
No prior travel industry experience is required. Comprehensive training and ongoing support are provided.
Key Responsibilities- Respond to client inquiries via phone, email, and online platforms
- Provide support for reservations, confirmations, updates, and changes
- Research and verify travel options using approved systems
- Troubleshoot booking-related issues and provide timely resolutions
- Maintain accurate records and client documentation
- Deliver professional, solution-oriented customer service
- Strong communication and customer service skills
- Detail-oriented with strong organizational abilities
- Comfortable working independently in a remote setting
- Basic computer proficiency and reliable internet access
- Must be at least 18 years of age
- Legal eligibility to work in the U.S., U.K., Mexico, Australia, or Spain
- English communication proficiency
- Fully remote position
- Flexible scheduling options
- Training and professional development
- Incentive programs and performance-based perks
- Opportunities for advancement
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