Work from Home Canadian French Bilingual Representative
Remote / Online - Candidates ideally in
Columbus, Franklin County, Ohio, 43224, USA
Listed on 2026-02-15
Columbus, Franklin County, Ohio, 43224, USA
Listing for:
ACC Premiere, LLC.
Remote/Work from Home
position Listed on 2026-02-15
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM, Technical Support
Job Description & How to Apply Below
*** Handle customer inquiries and complaints
* Maximize every sales opportunity by upselling and cross-selling profitable products
* Document and update customer records based on interactions
* Maintain a knowledge base of the evolving products and services
* Increase customer retention by implementing creative problem-solving skills
* Handle numerous customer inquiries promptly, accurately, and efficiently
* Minimum of 2 years customer service experience in a call center environment
* Experience supporting luxury brand products and services
* Experience supporting home appliances
* Positive and professional demeanor
* Excellent written and verbal communication skills
* Minimum HS diploma, college preferred
* Experience with diagnosing and troubleshooting
* Must be fluent in English and Canadian French (written and verbal)
* Has experience supporting consumer products and/or services.
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