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Customer Service Rep Customer Success Mgr./ CSM CRM System HelpDesk/Support

Customer Experience & Insights Coordinator – Remote

Remote / Online - Candidates ideally in
Wyoming, Hamilton County, Ohio, USA
Listing for: Kier Group
Remote/Work from Home position
Listed on 2026-02-15
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Mgr./ CSM, CRM System, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
A leading construction and project management firm is seeking a Customer Excellence Coordinator to enhance customer experiences and support the Central Customer Excellence team. This role involves managing customer feedback, resolving enquiries and complaints, and collaborating across teams. Ideal candidates should have customer service experience, excellent organizational skills, and proficiency with digital tools like Excel and CRM systems. Remote working options with occasional office travel are available.
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