Technical Support Representative

Overview

We are currently hiring motivated individuals for a Remote Technical Support Representative position. In this role, you will assist clients with travel-related inquiries, booking support, reservation coordination, and issue resolution.

No prior travel industry experience is required. Training and ongoing support are provided.

• Respond to client inquiries via phone, email, and online platforms

• Assist with travel bookings, reservations, confirmations, and updates

• Research and compare travel options using approved systems

• Troubleshoot booking issues and resolve service concerns

• Maintain accurate records and documentation

• Support clients with itinerary details and travel information

• Strong communication and customer service skills

• Detail-oriented and organized

• Comfortable working independently in a remote environment

• Basic computer skills and reliable internet access

• At least 18 years old

• Legally authorized to work in the U.S., U.K., Mexico, Australia, or Spain

• English proficiency

• 100% Remote position

• Flexible scheduling

• Training provided

• Incentive programs and travel-related perks

• Growth opportunities